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Archive for the ‘Support’ Category

Outlook 2007 PDF Preview Handler included with Adobe Acrobat 8.1

Posted: July 23rd, 2007 at 1:57 pm
Written by: jeff
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Acrobat, Outlook, Outlook 2007, Adobe, Support, Software, Office 2007, Office System, Tips & Tricks

I found a nice surprise in my Inbox this morning.  I went into an e-mail message that contained an Adobe Acrobat PDF file and clicked on the file to preview it like I normally would.  However, I happened to notice that it didn’t say Foxit PDF Preview Handler above the preview window anymore.  I wondered if Adobe had finally included an Outlook 2007 PDF Preview Handler in one of their recent software updates.  I did a little more research and found out that with the release of Adobe Acrobat/Reader 8.1 they did include a PDF Preview Handler for Outlook 2007.  Adobe’s version of the preview handler doesn’t seem to have as many features as the Foxit preview handler but it is still pretty decent.

More information on the Adobe 8.1 update:

Download Links:

Installing Office 2003 and Office 2007 on the same system

Posted: July 22nd, 2007 at 8:30 pm
Written by: jeff
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Office 2003, Support, KB, Application Compatibility, Office System, Software, Office 2007, Microsoft, Tips & Tricks

If you would like to run Office 2003 and Office 2007 on the same computer I would highly recommend checking out the following tips from David Overton’s Blog:

Windows Live Search v2 is a "must have" for your mobile phone

Posted: July 13th, 2007 at 9:04 pm
Written by: jeff
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Microsoft, Windows Mobile + PPC, Tips & Tricks

I just read a blog titled Windows Live Search v2 released.  Since I’m always looking for better ways to find information and accomplish things on my Palm Treo 700w mobile phone I decided to check it out.  I took a few minutes to try it out and I must say that I’m quite impressed with it.  Regardless of whether or not you have tried the previous version, I would highly recommend checking out v2.

Here are a couple things I really like in the Windows Mobile 5 version of the application:

  • It is fast!  I think this is due to the fact that it’s not entirely web based.  I’m not even on the Verizon Broadband speeds, out here in Amish country, and I was still impressed with the speed and responsiveness of it.
  • Ease of use:  It is really easy to switch from one area of the application to another.  For example, you can quickly look up movies or movie theaters near a particular city and get the showtimes.  After that you can click on a link to get directions or save the movie theater to your contact list.  When you bring up the directions it shows you line by line what turns you need to take.  You can then click on a particular step in the directions to bring up that segment of the map.  After that you can either go back to the list of turns or scroll over to the next/previous step in the directions while staying in the map view.  What is amazing is how quick and seamless it is to switch between different levels of detail in the directions.  I tried out Google Mobile Maps awhile ago and I didn’t find it nearly as user friendly as Windows Live Search maps.
  • Previous search memory:  I also like how it remembers the previous locations and search strings you have typed in.  This makes it really easy to make slight modifications to your search results which is a great timesaving feature.  I haven’t found a way to remove specific items from the lists yet though.

Windows Live Search v2 has the following menu options:  Categories, Map, Directions, Traffic, and Movies.  I was a little disappointed that news and weather weren’t included in the application.  However, you can still find that information (and more) by pointing your mobile browser to http://m.live.com.  Hopefully they will integrate some of those features into the application version of Mobile Search later.

Overall I love it so far and I don’t know how I survived without it.  I can’t wait to try it out more this week to get a better feel for it.

More Information:

How to "Take Back Your Life!" (with Outlook 2007)

Posted: July 13th, 2007 at 3:23 am
Written by: jeff
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Microsoft, Business, Office 2007, SMB, Tips & Tricks
Take Back Your Life!: Using Microsoft Office Outlook 2007 to Get Organized and Stay Organized - Sally McGhee

I just placed my order for the new Outlook 2007 edition of this book a few days ago and I’m really looking forward to reading it.  I first heard of this book at a Microsoft event awhile back.  That was back before Office 2007 was released.  In fact, I remember hearing somewhere that a lot of changes in Outlook 2007 were based on techniques presented in the previous edition of the book.  If you are having trouble keeping track of everything and are bogged down by the hundreds, if not thousands, of e-mail messages in your Inbox then this book is definitely for you.  It will revolutionize the way you deal with scheduling tasks as well as e-mail.  I highly recommend it.
 
 
  New! Outlook 2007 Outlook 2003

Outlook Tip: Mark previewed messages as read

Posted: July 12th, 2007 at 7:55 am
Written by: jeff
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Microsoft, Office 2007, Software, Tips & Tricks

There always seems to be those little things that are a minor annoyance but always seem to get put on the back burner.  When I read my e-mail in Microsoft Outlook I usually use the preview pane.  However, after I get done reading the message it doesn’t mark my message as read in the navigation pane until after I click on a different message.  If I forget to do that the little envelope down by the clock doesn’t go away so it still looks like I have new mail even though I already read it all.  I found this tip posted on the Lifehacker: Outlook blog the other day and thought some of you might also find it helpful.

readingpane.pngMicrosoft Outlook 2007’s default setting is to leave the naggy little “new mail” notification envelope in the taskbar, even if you’ve viewed your last unread email in the reading pane. Luckily it’s easy to stop that madness: In the Tools menu, choose Options, and from the Other tab, hit the Reading Pane button. There you can check off “Mark items as read when viewed in the Reading Pane.”

Is it time to upgrade to Windows Vista yet?

Posted: July 6th, 2007 at 5:00 pm
Written by: jeff
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Microsoft, Device Drivers, Windows Vista, Software, Tips & Tricks

People have been starting to ask me if they should upgrade to Windows Vista.  I’ve been running it on my Gateway M675 laptop for awhile now and have been pretty happy with it overall.  Most of the issues I have encountered so far were caused by a lack of support from software and hardware vendors.  However, over the past few months vendor support has been getting a lot better.  The following article by Ed Bott goes into more details on how the hardware support has been improving:

The Vista driver outlook gets a little brighter by ZDNet’s Ed Bott — I’ve been watching for the past six months as PC hardware makers deliver updated drivers to make their products work with Windows Vista. Lately, the trickle has turned into a steady stream, with some high-volume hardware companies delivering solid 32- and 64-bit updates. But there are still some rough edges to deal with.

If you want to upgrade to Windows Vista the easiest thing to do is to purchase a name brand computer with it preinstalled.  That way you know all the hardware is compatible and has already been tested to work well with it.  In addition, it will probably end up being more cost-effective in the long run since it will cost a couple hundred dollars just to purchase Vista (the price varies depending on what edition you choose).  That isn’t figuring in the cost of any hardware upgrades or labor if you need to have someone help you get it installed.

If you are planning on upgrading to Vista from Windows XP make sure you do a little homework first to make sure your computer meets the recommended system requirements.  You also need to make sure all of your other hardware and software is compatible.  If you are already running Windows XP then a great place to start is by running Microsoft’s free Windows Vista Upgrade Advisor utility.  It will look at everything installed on your computer and let you know what steps you need to take before upgrading.  If you are running a computer that came with anything older than Windows XP you should probably consider purchasing a new computer to get the best bang for your buck.  Here is an excerpt from the Windows Vista Upgrade Advisor website:

The Windows Vista Upgrade Advisor will help you to determine if your Windows XP-based PC can run Windows Vista. You can also use the Upgrade Advisor to determine if your Windows Vista-based PC is ready for an upgrade to a more powerful edition of Windows Vista.

This small software tool will scan your computer and create an easy-to-understand report of all known system, device, and program compatibility issues, and recommend ways to resolve them. Upgrade Advisor can also help you to choose the edition of Windows Vista that best fits the way you want to use your computer.

If you have an office with multiple computers networked together you might want to check out the Windows Vista Hardware Assessment.  It will scan all the computers on your network and make a comprehensive report on which ones are compatible with Vista.

It is impossible to give you the best advice for you without knowing your specific situation.  In general, Vista has made some nice improvements over Windows XP and I have been pretty happy with it so far.  Just make sure you do your homework first by checking to see if everything on the computer that you rely on is compatible with Vista.  Now, if only Gateway would release updated drivers for my M675 laptop :p

New Outlook 2007 Postmarking feature helps reduce spam

Posted: July 5th, 2007 at 6:54 pm
Written by: jeff
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Security, Microsoft, Threats, Spam, Software, Office 2007, Tips & Tricks

Here is a tip from the Microsoft Office Outlook Team Blog about how to reduce spam by using the new postmarking feature in Outlook 2007.

Postmarking is a new part of the Outlook 2007 junk e-mail feature; it complements the existing feature set to reduce the amount of spam in your inbox.

One of the great advantages of e-mail is that it is easy and cheap to send. Unfortunately, this is the very same reason that makes it so useful to spammers as it enables them to send huge amounts of email in bulk.

Think of Postmarking as computational “postage” imposed when sending email. This is a small burden for an individual user, but is a very large burden for spammers. Spammers rely on being able to send thousands of mails per hour, and in order to be able to send spam with postmarking turned on, they would have to invest a very large amount of money to expand their computational power.

Postmarking generation is only present in Outlook 2007 and postmark validation is present in Outlook 2007, Windows Live Mail , Exchange 2007, and Windows Mail in Vista.

So, how does it work?

Sending e-mail with postmark: Before messages leave your Outbox, Office Outlook 2007 stamps each message with an e-mail postmark. The postmark incorporates unique characteristics of the message, including the list of recipients and the time when the message was sent, making the postmark valid only for that message. As a result it takes a little longer for the message to leave the Outbox – however, this is not noticeable during normal day-to-day Outlook usage.

Receiving e-mail with a postmark: When a recipient e-mail application that supports Outlook e-mail postmarking receives postmarked mail, it recognizes the postmark. The postmark means that the message is most likely not spam and this is an additional factor evaluated by the junk e-mail filter when determining if an email is spam or not.

How to turn Postmarking off

To turn on/off Postmarking, use the following option in Outlook 2007:

1. On the Tools menu, click Options.

2. On the Preferences tab, under E-mail, click Junk E-mail.

3. Clear the When sending e-mail, postmark the message to help recipient e-mail programs distinguish regular e-mail from junk e-mail check box.

NOTE:  I updated the post to include a copy of the instructions (without including the screen shot at the end).  I also noticed after posting this tip that it is currently only supported within Microsoft’s e-mail software (i.e. Outlook 2007, Exchange, etc.).  That severly limits the effectiveness of this feature because there are a lot of people out there that use e-mail software that isn’t made by Microsoft.  You’re much better off using a server-based solution that works well no matter what client everyone else uses.  The solution we use ourselves, as well as resell and recommend to clients, is called ExchangeDefender.  It has cut the time we spend dealing with spam down to less than 5 minutes a day.